Privacy Policy
Experience unparalleled data transparency with Trustruler. We prioritize your privacy, ensuring robust control over your data. Trust Trustruler for a compliance journey that not only meets standards but puts you in command of your valuable information.
This Privacy Notice is relevant for anyone visiting our websites, using our services or otherwise interacting with us.
Processing your data:
Below you will find more details about the way we process your personal data, including what personal data we process about you, why we do it, where it came from, who is involved, how it is lawful for us to do it, and for how long we process your personal data.
Website visitors
We process 3 different personal data types of website visitors: Browser characteristics, IP Address, Website browsing actions.
The source we obtain your personal data from
Personal data type - Browser characteristics, IP Address, Website browsing actions
Source of personal data - Third party technology (cookies etc.)
The purpose and legal basis for processing your personal data
Your personal data is processed for 3 different purposes with 1 type of legal basis.
We have a carefully assessed legitimate interest to process your personal data to find out about the performance of our websites, to improve the user experience accordingly and to serve Trustruler ads on 3rd party websites.
Legal basis
Purpose
Consent (through the cookie banner)
Improvement of user experience
Consent (through the cookie banner)
Website performance analytics
Consent (through the cookie banner)
Serving of advertisements
The amount of time we store your personal data
Your personal data is stored with us as long as we have a need for it based on the purpose. We may need to store some data longer for one purpose than we need to store it for another purpose. If so, we will only use it for the purposes where the storage time has not expired. The same type of personal data can appear multiple times below.
Duration
Start time
2 Years
obtaining of cookie consent
2 Years
obtaining of cookie consent
2 Years
obtaining of cookie consent
People we communicate with regarding our products/services and other activities
For people we communicate with regarding our products/services and other activities we process 6 different personal data types: Communication content connected to our products/services (incl. emails, call recordings), Contact details, Website browsing actions, IP Address, Browser characteristics, Meeting metadata.
The source we obtain your personal data from
Your personal data is obtained from 3 different sources. The same data type can appear multiple times.
Personal data type
Source of personal data
The individual
Publicly available information (company website, LinkedIn profile etc.)
Third party technology (cookies etc.)
The purpose and legal basis for processing your personal data
Your personal data is processed for 4 purpose(s) with 1 type(s) of legal basis.
We have a carefully assessed legitimate interest to process your personal data to offer you participation in one of our activities, to reply to your inquiries and to contact you further with marketing material for our products to pursue sales opportunities.
Legal basis
Purpose
Legitimate interest
Trustruler sales activities
Legitimate interest
Participation in events, webinars or surveys, and related analytics
Legitimate interest
Replying to your inquiries
Legitimate interest
Sales improvements and Trustruler employee training
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The amount of time we store your personal data
Your personal data is stored with us as long as we have a need for it based on the purpose. We can need to store some data longer for one purpose than we need to store it for another purpose. If so we will only use it for the purposes where the storage time has not expired. The same type of personal data can appear multiple times below.
Trustruler sales activities:
Duration
Start time
2 Years
last communication
2 Years
last communication
2 Years
last communication
2 Years
last communication
2 Years
last communication
Participation in events, webinars or surveys, and related analytics:
Duration
Start time
1 Week
Participation
1 Week
Participation
1 Week
Participation
1 Week
Participation
1 Week
Participation
1 Week
Participation
Replying to your inquiries:
Duration
Start time
1 Year
last communication
1 Year
last communication
Sales improvements and Trustruler employee training:
Duration
Start time
2 Years
After the meeting
2 Years
After the meeting
Customer representatives and Trustruler users
We process 9 different personal data types of Customer representatives and Trustruler users: Application usage, Browser characteristics, Communication content connected to our products/services (incl. emails, call recordings), IP Address, Support portal communication, User contact details, Website browsing actions, Customer contact details, Meeting metadata.
The source we obtain your personal data from:
Your personal data is obtained from 5 source(s). Please note that the same data may be obtained from multiple sources.
Source of personal data
Third party technology (cookies etc.)
Generated internally
The individual
Customer admin/Other Trustruler user
Publicly available information (company website, LinkedIn profile etc.)
The purpose and legal basis for processing your personal data:
Your personal data is processed for 5 different purposes with 1 type of legal basis.
We have a carefully assessed legitimate interest to process your personal data for the delivery of the service to fulfil our contract with the relevant Trustruler customer.
Legal basis
Purpose
Legitimate interest
Provision of Trustruler incl. support
Legitimate interest
Improvement of products and services
Legitimate interest
Commercial communication
Legitimate interest
Onboarding improvements and Trustruler employee training
Legitimate interest
Provision of product news and updates
The amount of time we store your personal data
Your personal data is stored with us as long as we have a need for it based on the purpose. We may need to store some data longer for one purpose than we need to store it for another purpose. If so, we will only use it for the purposes where the storage time has not expired. The same type of personal data can appear multiple times below.
Provision of Trustruler incl. support
Duration
Start time
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
Improvement of products and services
Duration
Start time
1 Month
Account expiry or deletion
1 Month
Account expiry or deletion
Commercial communication
Duration
Start time
2 Years
The end of the commercial relationship
2 Years
The end of the commercial relationship
Onboarding improvements and Trustruler employee training
Duration
Start time
2 Years
After the meeting
2 Years
After the meeting
Provision of product news and updates
Duration
Start time
1 Week
Account expiry or deletion
Website visitors are people that merely browse our websites.
People we communicate regarding our products/services and other activities are people who submit information through our website, participate in our events/webinars/surveys, or whom we contact to offer our products.
Customer representatives and Trustruler users are the representatives of our business customers and the people who use Trustruler products.
It is possible that you belong to more than one category, so make sure to read all that might be relevant for you.
We keep your personal data until it’s no longer needed to fulfil the purpose it was collected for.
In addition to that, we could be required to keep your data for longer to fulfil legal obligations, but in such a case we won’t use the data for anything else.
Our policy of sharing data with third parties:
We won’t share your personal data with third parties in a way that allows them to use the personal data for their own marketing purposes.
In cases where we transfer personal data to a country outside the European Economic Area, we will either ask for your consent first, or make sure that the transfer is lawful and safe by taking other measures.
Your rights in processing your data:
We might be the ones in the driver’s seat on the processing of your personal data when you use our websites or services. But that doesn’t mean that you can’t do anything about it. You have rights and they are important to us!
We believe you have the right to have your data processed only in accordance with your expectations. But you also have rights laid down by applicable law, below you can read more about them, starting with the ones we believe might be most relevant for you.
Your essential rights
You have the right to be informed about certain details on the processing of your data.
You have the right to receive a copy of the personal data we process about you. You can receive this data by reaching out to us.
You have the right to correct the personal data we process about you if you see that it is inaccurate.
You have the right to withdraw your consent that allows us to use cookies and similar technologies by changing your browser settings.
Right to restrict the processing of your personal data
You have the right to request us to restrict the processing of your data if:
the personal data we have about you is inaccurate;
The processing is unlawful and you ask us to restrict the use of the personal data instead of erasing it;
we no longer need the personal data for the purposes of the processing, but if we still need it for the establishment, exercise or defence of legal claims; or
you have objected to the processing claiming that the legal basis of legitimate interest is invalid and are waiting for the verification of this claim.
Right to object to the processing of your personal data
You have the right to object to the processing of your data if:
you can show that your interests, rights and freedoms regarding the personal data outweigh our interest to process your personal data; or
we process your personal data for direct marketing purposes.
Right to data portability
You have the right to data portability:
for personal data that you provided to us; and
if the legal basis for the processing of the personal data is the fulfilment of contract or consent.
We will send a copy of your data in a commonly used format to you or a person/organisation appointed by you.